b88b Privacy Policy

b88b ("we", "us", or "the platform") provides a safe and reliable service for online betting and casino users in Bangladesh. This privacy policy applies to our website b88b.cam and all related services.

The purpose of this policy is to clearly inform you which personal information we collect when you use our platform, why we collect it, how it is used, and what steps we take to keep your information secure.

By using our services, you are considered to have given your consent to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our platform or contact our support team.

b88b only collects information that is needed to run our services smoothly and give you the best experience. The types of information we collect can be broken down as follows:

2.1 — Information You Provide Directly

Information you give us when you register on our platform or use our services:

• Full name and date of birth (for age verification)
• Email address and contact details
• Username and password (stored in encrypted form)
• Payment information (bKash, Nagad, Rocket, Upay or bank account details)
• Government document details required for identity verification
• Records of communication with the support team

2.2 — Automatically Collected Information

Some information is collected automatically when you use our website:

• IP address and device type
• Browser type and version
• Duration of use and navigation history
• Login and logout times (according to Bangladesh Standard Time)
• Data collected through cookies and similar tracking technologies

2.3 — Information Received from Third Parties

In some cases we may receive information from third-party service providers, such as transaction confirmations provided by payment gateways or results from identity verification services. This collection of information is always in line with applicable laws and regulations.

b88b uses your personal information only for the following legitimate purposes. We will never use your information for unnecessary or unethical purposes:

1. Account management: To create, verify, and maintain your account and confirm your identity.
2. Service delivery: To provide betting, casino games, and other services smoothly.
3. Financial transactions: To process deposits and withdrawals, particularly through bKash, Nagad, Rocket, and Upay.
4. Security and fraud prevention: To detect and prevent illegal activity, money laundering, and fraudulent conduct.
5. Legal compliance: To comply with applicable laws, regulations, and regulatory authority guidelines.
6. Customer service: To resolve your issues through our 24/7 Bengali live chat support team.
7. Responsible gaming: To monitor usage patterns, identify problematic behaviour, and provide assistance.
8. Service improvement: To improve user experience and the quality of the platform.
9. Communications: To send important policy updates, security alerts, and account-related notifications.

b88b does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 — Service Providers

Information may be shared with trusted third parties needed to operate the service, such as payment processing services (bKash, Nagad, Rocket, Upay), identity verification services, cybersecurity firms, and technology service providers. These providers act only according to our instructions and may not use your information for their own purposes.

4.2 — Legal Obligations

We may be required to disclose information to law enforcement agencies or regulatory authorities in response to a court order, government directive, or applicable legal requirement.

4.3 — Business Changes

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new owner. In such cases, we will notify you in advance.

4.4 — Security and Protection

Limited information may be shared where necessary to detect fraud, prevent security threats, or protect the rights of b88b users.

The b88b website uses cookies and similar technologies to improve your browsing experience and help the platform run smoothly.

5.1 — Types of Cookies We Use

• Essential cookies: Required to maintain login status, carry out security verification, and manage sessions. Without these, the platform cannot function properly.
• Functional cookies: To remember your preferences such as language settings and display choices.
• Analytics cookies: To monitor which pages are used most and track site performance.
• Security cookies: For fraud detection and account protection.

5.2 — Cookie Controls

You can disable cookies by changing your browser settings. However, disabling essential cookies may mean some parts of our service do not work properly. Contact our support team for more details about cookies.

Keeping your personal information secure is b88b's top priority. We use industry-standard security technologies and practices:

• SSL/TLS encryption: All data sent to and received from our website is protected through SSL encryption technology.
• Password hashing: Your password is never stored directly; it is converted using a strong cryptographic hashing method.
• Access controls: Only authorised staff can view your information within necessary limits. All access is logged.
• Regular security testing: Regular security audits and vulnerability assessments are carried out on our systems.
• Data backups: Important data is backed up regularly and stored in a secure location.
• Firewall and intrusion detection: Strong technologies are in place to prevent unauthorised access and cyber attacks.

b88b retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:

• While your account is active: Your information is retained for the entire time your account remains active.
• Legal obligations: Even after an account is closed, some information may need to be retained for a set period for legal reasons.
• Financial records: Transaction records are retained for a defined period in accordance with regulatory authority guidelines.
• Security logs: Retained for the applicable period for cybersecurity and fraud investigation purposes.

Once the defined period has passed, we securely delete your personal information or convert it in a way that no longer allows identification.

As a user of b88b, you have the following rights regarding your own personal information:

1. Right of access: You have the right to ask what information we hold about you and to request a copy of it.
2. Right to rectification: If any information we hold about you is inaccurate or incomplete, you can request that it be corrected.
3. Right to erasure: In certain circumstances you can request that your personal information be deleted, though it may not always be possible to delete all information due to legal obligations.
4. Right to restrict processing: In certain circumstances you can request that processing of your information be temporarily suspended.
5. Right to object: You have the right to object to your information being used for specific purposes.
6. Right to portability: The right to receive the information you have provided in a structured, commonly usable format.
7. Right to withdraw consent: You can withdraw your consent to data processing at any time, though this will not affect the lawfulness of prior processing.

To exercise any of the rights described above, email [email protected] or contact us through our 24/7 live chat support. We will generally respond to your request within 30 business days.

b88b provides services only to those aged 21 or above. We do not knowingly collect personal information from minors. Age verification is mandatory during the registration process.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete the collected information. If you become aware of such a case, please let us know at [email protected].

Our platform has connections with third-party payment gateways (such as bKash, Nagad, Rocket, Upay) and game providers. These third parties have their own privacy policies and b88b is not responsible for how your information is handled on their platforms.

Before using any third-party service, we recommend you read that party's privacy policy. This privacy policy does not apply to any external site you visit from our platform.

b88b reserves the right to change or update this privacy policy at any time. Depending on the nature of the change, we will notify you in the following ways:

• For significant changes, a notification will be sent to your registered email address.
• The "Last Updated" date on this page will be changed.
• A notification about notable changes may be shown when you log in to the service.

If you continue to use our services after a change, you are considered to have given your consent to the updated privacy policy. We therefore recommend that you review this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to make a request regarding your information, please contact us. Our data protection team is always ready to answer any questions you may have.

b88b is always committed to protecting your privacy. We believe that transparency and trustworthiness are the foundation of a safe online betting environment.